TWV MEDIA

Websites and landing pages

Most pages lose the visitor on the first screen.

Plenty of websites look good and say very little. A visitor arrives with one question, finds a slogan where the answer should be, and goes back to search to ask somebody else.

A landing page has one audience and one job. The ones that work are narrow: a single offer, a single next step, and a headline that repeats what the visitor clicked on to get there.

Three minutes, twelve questions, no email needed to see or copy your result.

What the first screen has to answerBefore any scrolling
  • Who is this for?Above the fold
  • What do I get?Above the fold
  • Why should I believe you?Above the fold
  • What do I do next?Above the fold
Answer all four and the page has done most of its workEverything below is there for the people who need more
4/4

What we do on a website or a landing page

Message and copy
Page design
Build
Forms and booking
Tracking
Speed
Accessibility
Testing

Judged by the enquiries and sales it produces, not by how it looks in a screenshot.

Where we come in

Three ways a page quietly stops working

Websites decay slowly and nobody sees it happen. Usually it is one of these.

Landing pages fail in small, repeatable ways, and the cause is usually one of these.

01

It is written about the business and not for the customer

Our story, our values, our passion. The visitor wanted to know whether you do the thing they need, in their area, at a price that is not insulting. Most of that is findable on the third page, if they get there.

02

It was built to impress and loads like it

A video background, a slider and four font files. On the office broadband it looks fine. On a mid-range phone in a car park it is a blank screen for several seconds, and the visitor is already somewhere else.

03

Nobody can say what it produces

Forms that go to an inbox nobody checks quickly, calls that are not counted and a contact page that is the second most visited page and the least tested. A site with no measurement gets redesigned on opinion.

01

The advert promised one thing and the page says another

The click was for a specific offer and the visitor lands on the homepage. Every step between the advert and the answer costs people, and the ad budget is paying for each of them.

02

It has a menu, a footer and nine other things to click

A landing page that sends people to the rest of the site has stopped being a landing page. The people who needed to be somewhere else were already on the site.

03

The form asks seven questions to answer one

Phone, postcode, budget, how they heard about you. Each field is a reason to stop, and a phone keyboard makes every one of them worse. Ask for what you need to reply, and find out the rest on the call.

The first-screen lab

Build the top of a page on a phone screen, which is where most people see it

Set five controls to match the page you have now, then change them one at a time. The fold line moves with your choices and the answers on the first screen are counted. It is an argument about clarity and not a test of your page.

Your page, as it stands

Five decisions. Every one of them is an edit and not a redesign.

The headline

Proof that you are real

The next step

The form

The top of the page

    0/5clear checks. A checklist, not a prediction of your conversion rate.

    Nothing here is stored, sent to TWV Media or used to look up your site. It runs entirely in your browser.

    fenwick-joinery.exampleHeavy
    Choices before the fold0
    Questions answered on screen one0/4
    Set the controls to match your pageThe verdict changes as you do.

    A made-up joinery firm. Every name and figure on the mock page is a sample.

    The page scorecard

    Twelve questions, a score out of a hundred, and the three things worth fixing first

    It scores the page as a salesperson would: is the message clear, is there a reason to believe it, is the next step obvious, and is the thing built so that it loads and can be changed. Your answers stay in this browser.

    Page opportunity scoreQuestion 1 of 12

    What we actually do

    Six jobs, from the first headline to the hundredth visit

    You can bring us in for the whole site or the one page costing you money. Either way, one senior person stays responsible for it rather than a rota.

    01Message and copy

    What you do, for whom and in whose words. We write it with you, because you know how customers describe the problem and we know where a page loses people.

    02Page and layout design

    The order things appear in, drawn for a phone first. Headline, proof, one next step, then the detail for people who want it.

    03Build

    Hand-built static pages where that suits, WordPress where somebody needs to edit it every week, and a shop platform where you are selling. This site is static with its blog on WordPress, because that is what suits it.

    04Forms, bookings and tracking

    Forms that ask for what is needed, enquiries that reach a person with an instant acknowledgement, and every form, call and booking counted as a conversion that you can check against your own records.

    05Speed, access and search basics

    Compressed images, few scripts, readable contrast and labelled fields. Sensible titles, headings and redirects so the page can be found and nothing breaks when it moves.

    06Testing and keeping it fresh

    One change at a time, judged against enquiries and sales. A page that is never touched after launch is the most common reason a site gets rebuilt every three years.

    What the page costs you

    The cheapest enquiry is the one the page converts

    If you pay for traffic, the page decides what each enquiry costs. This is settled with five numbers you already have, and it will sometimes tell you that the page is fine and the offer is the problem.

    Your campaign, roughlyMove the sliders to something close to last month.
    £2,000
    £1.40
    3.0%
    25%
    £600
    Enquiries a month0
    Cost per enquiry£0
    Cost per customer£0
    Cost per enquiry with one more point£0
    Move a slider to see the verdictOne of its three answers is that the page is fine and the offer is not.

    One more point means three per cent becoming four, which is a large step when you start low. To break even on a customer worth this much, the page would need to turn about 0% of visitors into enquiries at your current close rate.

    An advert buys the visit. The page decides whether it was worth buying.
    Commercial resultEnquiries and customers won
    The lever you ownVisitors who enquire
    The lever you rentClicks from ads and search
    Useful context onlyPage views, scroll depth, time on page

    How it runs

    Four stages, and you can stop after any of them

    Every stage produces something you own and could hand to somebody else. Nothing is held hostage and there is no long contract behind it.

    01

    Agree the promise

    Who the page is for, what it offers and what you want them to do. Written down in two sentences before anything is drawn.

    02

    Write it in words first

    The page as plain text in the order a visitor reads it, which is where most of the improvement turns out to be.

    03

    Build it light

    A phone-first layout, compressed images, few scripts and a form that asks for what you need. Wired to measurement before launch, not after.

    04

    Watch it and change one thing

    A month of real visits, then one change at a time, judged against enquiries and not against opinions.

    A page teardown

    For a page that gets visits and not enough enquiries, and needs a straight answer about why.

    • First screen read as a stranger would
    • Message, proof and next step reviewed
    • Mobile load and form tested
    • A prioritised list you keep
    Talk about a teardown

    Website build or rebuild

    For a site that no longer does its job, or a business that has never had one it is proud of.

    • Structure drawn around what people ask
    • Pages written and built together
    • Redirects and search basics handled
    • Yours to edit when we are done
    Discuss a website

    Before you ask

    The questions that come up on every first website call

    Should we use WordPress, hand-built pages or something like Wix or Squarespace?

    Whichever suits who will change it and how often. Hand-built pages are quick and cheap to run but need a developer for every edit. WordPress suits a team that edits weekly and is worth looking after properly. A builder suits a very small site that will rarely change. We will say which fits you, including when it is the cheapest one.

    How long does a landing page take?

    Most of the time goes on agreeing what the page should say. Once that is settled the build is quick, and we will give you a date before we start rather than after.

    Do you write the words as well?

    Yes, with you. You know how your customers describe the problem and we know where a page loses people, and neither half works without the other. If you would rather write it yourself we will edit it against the same checklist.

    Do we need a new website or just a better homepage?

    Often the second. If the homepage fails the first-screen test and the rest of the site is sound, rewriting the top of the page is the cheapest gain available. We will look at the whole thing before recommending a rebuild, and say so when it is not needed.

    Can we edit it ourselves afterwards?

    That is the aim. Everything we build stays yours, and we hand it over with a short written guide to changing the words, the images and the form. If a page needs a developer for a typo, we have built it wrongly.

    Should a landing page sit on our main site or on its own?

    It depends on how many campaigns you run. One or two usually sit comfortably on the main site without a menu. A steady stream of campaigns is easier to manage on separate pages that can be changed without touching the rest. Either way, a landing page should carry a single next step and not the full navigation.

    Will a landing page help us in search?

    Sometimes, but that is not its job. Pages built for a particular advert are often kept out of search so they do not compete with your main pages. Pages meant to rank are built differently, and our search page covers that side.

    How do you work with our advertising?

    Closely, because the page and the advert are one system. The advert makes a promise and the page keeps it, so we look at both together. The paid search and paid social page covers the buying side.

    Is anything I type into this page stored?

    No. The first-screen lab, scorecard and cost sums run in your browser. Nothing is sent to us, nothing looks up your site, and everything disappears when the tab closes. If you copy your score, that copy goes to your own clipboard. Our privacy notice covers the rest of the site.

    Platform and tooling specifics on this page were last reviewed in October 2026. If something here no longer matches what you are seeing, tell us and we will correct it.

    Book a call

    Twenty minutes, no pitch

    Send us the address of the page before the call and we will have read the first screen as a stranger would and loaded it on a mid-range phone. You get the first thing we would change and why, whether or not you ever hire us.

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